Urbanek Enterprises, Inc. is a world-class Remedy solutions provider. We realize that in today's economy, it is increasingly important to maximize productivity while minimizing costs. Urbanek Enterprises, Inc. delivers software solutions and services to improve productivity and increase profitability while efficiently and effectively maintaining a well run I.T. environment.

Urbanek Enterprises, Inc. brings quality service and vast experience to small and medium size companies in need of Remedy administration, development, upgrades, and customized reports extracted from their Remedy application.

Urbanek Enterprises, Inc. offers our clients partner services without the partner price.  Our team of consultants, project managers, analysts, and developers are highly trained and certified in the following:

• Remedy Customer Service and Support
• Help Desk
• Asset
• Change Management
• Service Level Agreements

Urbanek Enterprises, Inc.’s team of experts has broad knowledge in ITIL processes and procedures. Our solutions interface completely with various external systems including:

• Network Monitoring Tools
• Sales Force Automation
• Accounting Systems
• Human Resources
• Warehouse
• Knowledge Management
• Document Management